Shipping & Returns

We ship around the world with Royal mail for the fastest & most reliable service. Orders placed before 3pm are dispatched the same day, orders placed after will be shipped the following business day.

All orders are insured and cover you in case of any mail loss/damage.

Please view our rates below.

Shipping To: United Kingdom
Royal Mail First Class Signed (1-3 Business Days) - FREE


Shipping To: United States, Canada, Australia
Royal Mail Express (5-7 Business Days) - £5 | $6.99US*
Royal Mail Express - FREE on orders over £60 | $84US | $105CAD | $108AUD *


Shipping To: Europe
Royal Mail Express (3-5 Business Days) - £5 | €5.90 *
Royal Mail Express - FREE on orders over £60 | $84US | €70 *


Shipping To: Rest Of The World
*Applies if your country isn't listed above*
Royal Mail Express (7-10 Business Days) - £8
Royal Mail Express - FREE on orders over £60 | $84US | €70 *


If this page doesn't answer any of your questions, please email: support@veliri.com. We aim to get back to your query within 24 hours. Including weekends.

RETURNS

In order to return an item, you must meet the following conditions:

The return must be sent back within 30 days of the delivery date.
The item must be in its original, unused, unaltered and unwashed condition.
The item must be returned in it's original packing.

We cannot accept returns after the 30 day period.

Please note we are not responsible for paying any customs charges (import duty or tax) on any returns. You will be responsible for all costs and charges associated with returning your order. We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot refund/exchange lost returns.

How To Return:

Please email our support team at support@veliri.com with your order number and the reason for return, you will be sent a return form to fill out and send off with your item.

Please note that VELIRI does not provide pre-paid labels, you will be reposible for covering the shipping costs to return.

After we've inspected your returned package, we'll refund you the product price amount, we do not refund shipping costs.


For more help please email: support@veliri.com